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Shipping Policy

We offer free shipping for U.S. customers who order $100 or more or a flat rate shipping fee of $5.95 for orders under $100. Free shipping orders will be shipped via the most economical delivery method. If you have a specific date you need the order by, please contact us at hello@connexetoyshop.com.

 

In Stock Shipping

Our meticulous packer, Brian does his best to ship in stock items within 24 hours from the time you place your order from Torrance, California (excluding weekends). Please allow up to 3 working days during busy seasons. You will receive a shipment confirmation with the tracking info via email once your order has shipped. Please wait up to 24 hours for the tracking info to generate and remember to check your spam folder.

 

Preorder Shipping

We are located LITERALLY less than 1 mile from our supplier which means we are able to pick up newly released preorders quick… like super quick… like flash, flash quick. We know you’ve been counting the days to receive your preorder so we do our best to pack, wrap, and ship 'em all out the same day we pick up!

Please note that preorder release dates are only estimates and can be changed at any time by the manufacturer. Unfortunately, this is out of our control so we ask for your patience and understanding.

 

Do you ship preorders with different release dates as soon as they are released or do you hold them until all the items are released? 

We ship preorder items as soon as they are released. So yes, you can place preorder items with different release dates and even include in-stock items on the same order. No need to place separate preorders according to release dates with us!

 

Do you ship internationally?

No, we do not ship internationally on our website at this time. We only ship within the United States, including Hawaii and Alaska. We plan to ship worldwide soon!

In the meantime, international buyers can check out our Ebay store: https://www.ebay.com/str/connexetoyshop

We ship to the following international countries:

  • Australia, Austria, Belgium, Canada, Croatia, Denmark, Finland, France, Germany, Iceland, Ireland, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom.

We plan to add more international countries on our Ebay store soon!